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REFUNDS, DISPUTES AND HELP AT HOME

Get your money back.
Get the job done.

Tell CoolAgent what went wrong or what you need. It helps dispute the charge and recover your money, checks with you before anything important, and hands you a receipt.

Tell CoolAgent what went wrong or what you need. You get a receipt for every win.

5 wins free. Then $1 a win, never more than $25 a month.

Or message Boma on WhatsApp or Telegram.

CoolAgent

The seller agreed to a full refund. It should land on your card in 3 to 5 days. I'll tell you when it does.

RECEIPT · EXAMPLEEXAMPLE

55-inch TV arrived cracked

Refund from seller
$499.00
Your CoolDeal fee
$1.00
Steps you approved
2 of 2
Refund confirmed · Illustrative paid win

Illustrative paid win. Your first 5 confirmed wins are free. Services depend on local availability. How verification works

START WHEREVER YOU ARE

You say what you want. CoolAgent does the work. You get the receipt.

  1. 01

    Tell it

    Forward a bill, send a photo or type a sentence. No forms, no account to start.

  2. 02

    It works, you decide

    CoolAgent researches, drafts and follows up. Anything above your limit waits for your yes.

  3. 03

    You get a receipt

    Every win is signed and settled. You pay only then, and you choose whether to share it.

RESOLVE

Get money back

  • A broken or faulty purchase, online or in-store
  • A subscription that keeps charging you
  • Junk fees on a phone, internet or utility bill
  • A late or lost delivery you paid extra for

BRIDGE

Get it done

  • Join the list for local services
  • Tell us your city and the help you need
  • We'll tell you when providers are available

Choose a location to see live services or join the interest list.

Tell me when it's here

HUNT

Find it cheaper

  • Watch a price and buy when it drops
  • Claim the difference when it drops after you buy
  • Compare offers before you buy

PROOF, NOT PROMISES

Every win comes with a receipt you can check.

  1. Checked before it happens

    Decionis checks each action against the rules you set, then signs the result.

  2. Paid only when it's real

    Your receipt records the settlement provider. Fees apply only after the refund or job is confirmed.

  3. Private until you share it

    Share a redacted card in one tap. Anyone can verify it at cooldeal.ai/r.

CASE CD-EXAMPLE-001EXAMPLE

Plumber: kitchen leak fixed

Proof
Photos, time, sign-off
Paid to pro
From escrow
Your CoolDeal fee
$0.00
Illustrative receipt · Confirmed job

Illustrative job. Shared receipts appear when customers publish them.

See receipts people have shared

FOR SHOPIFY STORES

See what your carrier invoices owe you.

Install CoolDeal: Recovery & Sourcing and upload a carrier invoice. You see what can be claimed before you approve any billing.

Install on ShopifyHow recovery works

Carrier invoices, checked line by line

Upload your carrier invoices. CoolAgent compares each charge with your Shopify orders and the rate you should have paid.

A claim package for every gap

Each overcharge comes with its evidence, ready for you to review and file with the carrier.

You stay in charge

You review and file each claim. CoolAgent tracks it until the credit lands, and only then takes its share.

15% of what we recover. No recovery, no charge.

FOR PROS

Jobs nearby. Paid after proof and confirmation.

Now inviting pros in Gothenburg.

Join the interest list while we bring the first providers on board. Booking opens when supply is ready. For available jobs, payment is held before work starts and released on proof and customer confirmation.

Join as a pro on WhatsApp

Verified once

ID, trade licence where needed, insurance.

Paid from escrow

Money is held before you set off.

Rated on real jobs

Only confirmed work counts toward your rating.

15% per job

Taken only from completed, confirmed jobs.

The standard pro fee is 15% of the agreed job amount, or 12% for qualifying Top pros. The same minimum of $10 applies to both rates. The agreed fee and payout are shown before you accept. Healthcare bookings have no provider fee.

You only pay when it works.

FOR PEOPLE

$1per win
  • First 5 wins free, no card
  • Never more than $25 a month
  • Jobs with pros: you pay the agreed price, no win fee
Ask CoolAgent

FOR SHOPIFY STORES

15%of each confirmed recovery
  • Free Leak Scan and first recovery
  • A monthly cap you approve in Shopify
  • No recovery, no charge
Install on Shopify

FOR PROS

15%standard fee on the agreed job amount
  • Free to join
  • 12% for qualifying Top pros
  • Released after proof and confirmation
  • No fee on unconfirmed jobs
Join as a pro

Minimum $10 at both rates. Healthcare bookings have no provider fee.

Give 5 wins. Get 5 wins.

Every receipt you share carries your invite. When a friend gets their first win, you both get five more on us.

Get your first win free